Why people love The Pool & Spa Company...

Dear Christina & Theo,
Just to say that after having the hot tub now for 4 months and testing it almost daily whilst sipping wine and listening to music we still cannot find anything wrong with it!! and would like to say a big thankyou to both of you we would definitely recommend your Company to our friends. - Thanks again Ian & Sue

Ali and I have been so impressed by The Pool and Spa team we decided to not just to buy a hot tub from them but over the course of a few years we also bought a sauna and then a wooden Gardipool with extensive decking works. We have felt almost like friends of Theo and Christina. They made us feel like no question was too insignificant or unimportant for their time. We are absolutely delighted with all three products you and would recommend you to everyone! - Mark and Ali Shinn

The best thing I have ever bought. I would recommend buying a hot tub and your company to anyone. If you require a potential customer to come and see our tub I would be more than willing. We are delighted. - Fond Regards, Michael Spencer

We love the product and were delighted with all the service and time you spent with us. It is a big investment but we both feel we couldn’t have invested in a better product and company.

In fact we are so delighted some of our family have now decided they will definitely buy from you too!

Thanks again! - Barry and Tracey Eglinton

What we have found is the tub has created time for us as a family to talk, away from everything else. We love it and couldn’t imagine being without one now!

We love our tub! Very professional team, thank you!

Thanks for all your continued help and guidance too! - Mr and Mrs Carter

I just wanted to say that we are delighted with our hot tub and very happy with the overall service we received from start to finish.

The delivery service was smooth and the quality of the installation exceeded our expectations.
All involved are a credit to your company and we have already recommended you to all our friends. Furthermore during our frequent visits to your Bromley Sidcup Branch when purchasing supplies we continue to receive outstanding customer service.
Thanks again for your continued assistance. Kind Regards - Richard and Christine Linington

Many thanks for coming in to see us today and giving some invaluable guidance for the safe use of our Spa.
I mentioned that I had e-mailed Theo last week to thank him and all those involved with the installation of our Spa, but in case it did not arrive I repeat the views expressed.

We found all the people very helpful, polite and we are now making good use of the Spa as are all of our children and grandchildren.
Your organisation should be proud of the way you carry out customer service and it is a delight to work with a company who actually do what they say they are going to do.

Many thanks and if you need any references or would like a potential customer to have a site visit, we will be only too pleased to arrange it. - Chris Harrison.

I am writing this letter to express my gratitude for the professional way in which you deblt with the purchase and installation of my hot tub.

I was very pleased with your service, from the moment we first approached you to the after care service we have received. I found your staff to be courteous and pleasant at all times, and of assistance when I have raised any queries following the installation.

We are more than happy with the tub and are so pleased that we decided to purchase it. I would recommend your company to anyone who was considering a similar purchase!

Thanks again! - Paul and Olive Henning

Dear Pool and Spa Company Team,
Thanks for your advice during our purchase of our hot tub. We found this really useful and the service you provided from purchase to installation was first class.

Thank you for your quick, very focused, tidy and professional installation from your team. I would recommend your services to anyone wishing to purchase a hot tub as you made this experience really easy for us. - Jamie Hales

Pool and Spa the BEST by far.
Their service is first class
Forget the rest, there's no contest,
To them we raise a glass.

From a very satisfied retired head teacher who owns both pool and spa, supplied
and maintained by them.'I wish I had had them when I was working - so relaxing' - Vivienne Seddon – Downe

Dear Theo,
Elsie and I wish to thank you very much for the extensive refurbishment work that your employees have carried out to our swimming pool, most of which was carried out during the bitter cold temperatures. They were very professional and obliging and the work was carried out without interruption and to a very high standard.

It is a delight to look out of our window at the new swimming pool which has been out under test with the adverse winter conditions.

The snow did not settle on the swimming pool cover, which we assume was because the pool water remained warm due to the cover protection. Thank you for arranging supply and delivery of the skimmer cover that fits perfectly.

When spring / early summer arrives we would appreciate you to open the swimming pool and you are invited to take photographs of the pool.

We now look forward to the long sunny days around our new pool with family and friends. - Arthur Jenchner